"Erm, yeah speaking."
How are you? Are you free to have a quick chat about the trip that you are planning so I can put together an itinerary for you?
"Sure."
Fantastic, could I just get your first name please?
"Well, if you don´t know that, why are you calling me?"
Well, you didn´t leave your name on our online form so I really have no way of knowing it unless you tell me.
"I cant talk now." *Beep*
A few hours later via email....
"Sorry **** I couldn´t hear which company you was calling from. I am so sorry if I came across short. Please can you call me back?"
